Your rights under EC Regulation 261/2004 if your flight is cancelled, delayed or you are denied boarding
If you are travelling into or out of the EU, or on an EU carrier, you may have rights which you can assert against the relevant airline in the event that your flight is cancelled, delayed or you are denied boarding. For more information about EC Regulation 261/2004, please click here
Liability of Air Travel Bargain
Where you have bought a Flight + Hotel Package, Air Travel Bargain accepts responsibility for ensuring that it is supplied as described on the Site, and for matters which arise as a direct result of our negligence and/or breach of our contract with you. Further, we accept noliability for any negligent act or omission of our Travel Suppliers whilst they are acting within the scope or in the course of their authority to provide any service or arrangement forming part of the Flight + Hotel Package that you have booked with us, including death, personal injury or illness.
Except for the sale of Flight + hotel package bookings, your contract is with the Travel Supplier for whom we are acting as agent. While we are therefore unable to compensate you, we will do our utmost to contact the Travel Supplier on your behalf.
Air Travel Bargaindoes not accept liability where the failure to provide part or all of your booking, death or personal injury is not caused by any fault of us, our agents or Travel Suppliers.
In respect of international travel by air, sea and rail, our liability will be limited in the manner provided by the relevant international conventions.
Where Air Travel Bargainis liable for direct loss this will be limited to a maximum of the total price of the products or services in respect of which a claim is made and paid.
Air Travel Bargain will not be liable for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of your use of this Site or any of the travel products or services booked or purchased on the Site.
Queries and Complaints relating to your Booking
Please contact our customer services team, if you have any other enquiries or complaints relating to your booking prior to departure.
If you have a complaint relating to a Travel Supplier and/or hotel during your stay, please ensure that you officially log your complaint with the relevant Travel Supplier and/or hotel prior to your return.
If you have any other enquiries or complaints relating to your booking during your stay, please contact our customer services team on your return and no later than 30 days after it giving your booking reference and all other relevant information. If we or any of our Travel Suppliers require further information you must supply that promptly in writing. This simple procedure must be followed as we and our Travel Suppliers need to be able to investigate the problem and, where possible, rectify it quickly. In relation to Flight + Hotel Packages your failure to comply with this procedure could result in us being unable to accept responsibility.
All airlines are required to collect Advance Passenger Information from passengers before travel to or from the Spain and the USA and certain other countries. You agree to supply this information to Air Travel Bargainand consent to Air Travel Bargainpassing this information to the airlines who may onward disclose it to foreign authorities. If you do not supply Advance Passenger Information, you may be refused entry to these countries. It is also important that the information is accurate so that you do not have any delay when you pass through Immigration on arrival in these countries. The information you will be asked to provide will depend on the country you are visiting but will include passport information, city and country of residence and destination address if travelling to the USA (for all travellers on your booking).
For some airlines and destinations, Air Travel Bargainwill ask you to fill out this information using a link on the confirmation email and page. For other airlines and destinations, you will be requested by the airline to supply the information during online or airport check-in.
Cruise lines serving countries with APIS requirements are also required to collect this information from passengers prior to sailing.
If you are travelling to or transiting through the US under the Visa Waiver Program, it's now compulsory for you to get online authorisation (an ESTA) before arriving at your departure airport or, if arriving on a cruise, at your departure port. You must do this at least 72 hours before departure. More about ESTA
It is your responsibility to ensure that you do not behave in a way which is inappropriate or causes offence or danger to others or which risks damage to property belonging to others (including but not limited to drunkenness, air rage) whilst on your holiday or using a service/product. If your behaviour is inappropriate and/or causes offence, or damage to others, or risks damage to property belonging to others, we and/or our Travel Suppliers (e.g. airline staff) may cancel you booking, in which case our and our Travel Supplier's responsibility to you will cease immediately and you will not be eligible for any refunds, payments of compensation and/or any reimbursement of any cost or expenses you may incur as a result of such termination. Further, you will be liable to reimburse us for any expenses we incur as a result of such termination.
Use of the Site
The Site is provided on an 'as is' and 'as available' basis. Air Travel Bargaindoes not accept any liability in respect of your ability to access or use the site at any time or any interruption in that access or use or any failure to complete any transaction. Air Travel Bargaindoes not warrant that the Site is free from computer viruses or other properties that may cause loss or damage.
Information on the Site
Air Travel Bargain offers all of the general information on the Site for purposes of guidance only. Please note that Air Travel Bargainmay at any time change any aspect of the Site or its content, including the availability of any suppliers, features, information, database or content. You need to check with the relevant Travel Supplier, destination, embassy, or tourist office to confirm the guidance is up to date. In particular, with respect to passports, visas, and vaccination requirements, Air Travel Bargain does not guarantee that the information is always up to date and it is your responsibility to ensure that you understand and comply with all relevant passport, visa, and vaccination requirements.
Air Travel Bargain does not guarantee that information on the Site (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention. By way of example, the majority of hotel and other accommodation descriptions are fed directly to our Site by the Travel Supplier or the hotels themselves.
You agree to be bound by the following obligations, including without limitation:
You accept financial responsibility for all transactions made under your name or account.
You must be 18 years of age or over and have legal capacity.
You warrant that all information you provide about yourself or members of your household shall be true and accurate.
The Site must not be used for speculative, false or fraudulent bookings.
The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is otherwise unlawful is expressly prohibited.
The Site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you, except that one copy of the information contained within the Site may be made for personal, non-commercial use.
Denial of Access
Air Travel Bargain reserves the right to deny access to the Site at any time without notice.
Links to Third Party Web Sites
The Site may contain hyperlinks to external web sites owned and operated by third parties. Air Travel Bargainhas no control over or association with such third party sites and no responsibility in relation to the accuracy, completeness and quality of the information contained within them. Any and all contents on these external web sites do not reflect products, services or information provided by Air Travel Bargain. You should direct any concerns regarding any external link to the site administrator or webmaster of such site.
Air Travel Bargain shall not be liable for any failure in the course of this Agreement if the same shall arise out of a force majeure event. This shall include without limitation government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks, or industrial action affecting Air Travel Bargainor its suppliers.
Currency rates quoted in the Site are derived from a number of sources and may not in all cases be updated daily. You may wish to verify actual rates on the date of booking. In addition, where hotels are payable on check-out, the exchange rate may have changed since the time of booking.
Copyright and Trademarks
The copyright and all proprietary rights in the Site and all content are reserved by Air Travel Bargain. The material contained within the Site is the property of Air Travel Bargainor its affiliates unless identified as belonging to third parties. The name Air Travel Bargain and any other marks, logos and graphics of Air Travel Bargain displayed on the Site are registered trademarks of Air Travel Bargain or its affiliates. Other company and product or service names displayed on the Site may be the trademarks of their respective owners.
You are not granted any right or licence to use any trademarks.
Air Travel Bargain uses secure technology in order to safeguard personal information and financial transactions. Air Travel Bargaincomplies with the procedures and security standards as further set out in the company policy.
Flight + Hotel holidays and Flight-Plus bookings are ATOL-protected by the Civil Aviation Authority under Supplier ATOL. Not all holidays or travel services offered and sold by us will be protected by the ATOL scheme. If your booking is ATOL-protected, this will be clearly stated in your confirmation email. Visit www.atol.org.uk or please contact us if you want to know more. For more information about Flight-Plus, please see section 1 above.
Changes to Terms and Conditions
Air Travel Bargain reserves the right to change or update the Terms and Conditions relating to use of the Site from time to time without prior notice to you. The current version of the Terms and Conditions will be displayed within the Site from the date on which any changes come into effect. Continued use of the Site following any changes to the Terms and Conditions shall constitute your acceptance of such changes.
These terms and conditions form a contract between you and Air Travel BargainLimited, which is governed by English law. You agree that any disputes will be dealt with in the English courts.
The Site is offered to you by Air Travel Bargain Limited, whose registered office is at Hertfordshire, SG5 1TX, Great Britain. All legal documents should be sent to this address. All correspondence regarding customer service should be sent to above address.
Important Note: Please confirm at the time of booking for terms & conditions applicable to you.